Customer satisfaction is important to us, and we aim to provide a fair and transparent refunds and returns process. If you are not satisfied with your purchase, you may request a return or refund within a specified period from the date of delivery, provided the item is unused, in its original condition, and includes all original packaging and documentation. Certain items may be non-returnable or non-refundable due to hygiene, customization, or clearance reasons, which will be clearly stated at the time of purchase. Refunds, once approved, will be processed using the original method of payment and may take several business days to reflect, depending on your financial institution. We reserve the right to refuse returns or refunds that do not meet the stated policy conditions.
